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Privacy policy

Your privacy matters to us. We promise to respect your contact preferences and to guard your private information. This Privacy Policy is intended to describe the information that Viva Adventures LLC collects, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures.  We encourage you to read this Privacy Policy carefully when using our website or services or transacting business with us. By using our website, you are accepting the practices described in this Privacy Policy.

 

What Information Do We Collect?

We collect information from you when you browse and/or register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When inquiring about or booking our services, ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, social media usernames, mailing address, phone number or credit card information. You may, however, visit our site anonymously. We do NOT share your email address or other personally identifying information with any third parties.

What Tracking Information Do We Collect?

Your browser installs a cookie on your computer when you visit our site. A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website’s computers and stored on your computer’s hard drive. Cookies are required to use some of our site’s services. They facilitate access to our website and personalize your online experience. We use cookies to record current session information, encrypted users’ login information, provide services, and compile analytics about our users. 

 

Email Contact

We do not share your email information with third parties, except our service providers, such as credit-card payment processors, performing services on our behalf. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.

 

Common Questions:

Q. What personal information is collected?

A. Your name and email address are required to submit an inquiry on our site, through a form. See more details above under “what personal info do we collect?”.

Q. How this information will be used by the company?

A. We will use your information submitted through the form to design you a customized itinerary and/or present you customized information on our website that is tailored to your stated interests.

Q. How this information will be transferred to third party companies?

A. Your information will NEVER be sold to third parties. The only time your information may be shared or transferred is standard billing info that will be transferred to our third party billing company should you become a customer. We do not store ANY sensitive billing information on our servers.

Q. How can I modify or delete my personal information?

A. If you have any problems, please contact tara@vivaadventures.com

Q. How I can opt-out of future communications?

A. There is an opt-out link inside all of our email communications,

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